What the beta promises

Tripcord's hosted beta is free and open for sign-up, and it runs on one server in France. These are the promises we keep while it's a beta, and after.

Your app comes first

The client never throws, never retries, and never blocks your page. If Tripcord is down, your users don't notice.

Your data is backed up

Every night, encrypted, to storage separate from the server, kept for 14 days. Restores are tested. Timelines are kept for 30 days.

Deploys never remove data

Database migrations only move forward. Anything that would drop data gets announced first.

There will always be a free tier

Tripcord is free during the beta. If paid plans come, you get 30 days' notice and a generous free tier. Paid plans add capacity. They never lock you out of data you already have, and export is available on every plan.

You can leave at any time

Export a project's timelines as NDJSON, and delete projects, organizations or your account from the dashboard. Deleted data is gone from the database immediately, and from backups within 14 days. Tripcord is open source, and the hosted version runs the same image you can self-host.

The API stays stable

/v1/timeline and @tripcord/js 0.x stay backward compatible. A breaking change would get a new endpoint version, and the old one keeps working for at least 6 months.

If the service ever shuts down

You get 60 days' notice, an export, and the self-host path.

What "beta" means

It runs on one server, and there's no uptime guarantee. Incidents are posted on the status page.

Questions: [email protected]. What we store and where is on the privacy page.